The web platform is based on a system of buying through auctions. The first step is to register as a user.
To register as a user, click on the box "REGISTER", which you will find at the top of the web page.
Once completed, press "SAVE" and you will receive an e-mail to validate your user account.
Click on the validation link we sent you in the e-mail and your registration is complete.
From this moment, you can bid in all auctions on our web site.
Find the lot or product you want to bid for. Whether you are on the home page or want to search for a given product or lot, there are several ways to find what you are looking for:
Choose one of the options in the Start menu in the "AUCTIONS" section:
You can also type your choice in the "search bar" (found at the top of the web page). This will take you straight to the items you choose.
To make a bid or an offer, you must first log on to the system.
Before making an offer, it is important to do the following:
When an article on the web is chosen, a page will be displayed that gives full details of the item you have selected. You will find all the details you need for the auction in the "Technical data" and "Description" sections.
At each sale or auction, you will find all the information you need in the "Specific Terms and Conditions" (found in the "Description" section). Here, you will find full information on visiting days to inspect the article, dates, and the days for picking up any items bought. Payment details are also given, as are any changes to our terms and conditions and any additional costs. These specific terms and conditions are in addition to the general terms and conditions of the auction.
The page on the selected article also displays the following data:
To place a bid, you must enter the amount you want and confirm this by selecting "BID". The amount must be entered without commas or decimals.
You will receive an e-mail:
The auction ends when the count-down clock reaches zero. At this point, we will know who has made the winning bid. When the auction ends, the winning bidder will be sent an e-mail stating that the sales agreement (pro-forma invoice) has been sent to the user's "My purchases" section (found in the user profile).
Typically you will receive this e-mail the same day. If you do not receive this e-mail, you have not won the auction.
After receiving the sales agreement, you must pay the amount shown on the pro forma invoice by the stated deadline. The amount must be paid into the bank account shown on the invoice within 48 hours.
Once payment is received, you must pick up the purchased item(s) at the specified time, date and place. All this information can be found in the Special Terms and Conditions. Unless otherwise agreed, you must remove the lots in accordance with the instructions set out in the General Terms and Conditions.
If you want to sell your goods, our web site is the best way of doing so. You can be sure of getting the best price for them.
The steps for selling products are set out below.
You should contact us by e-mail at firstname.lastname@example.org, by phone, or through our website under the "contact sales" link shown at the bottom of the web page.
You should give us your personal or company details and a list of products (goods) that you want us to sell for you.